Provision of Education Services

The University will use all reasonable endeavours to deliver your programme as described, and ensure that any changes to your programme are kept to a minimum. However, circumstances may change and it may be necessary to make minor variations or material (substantial) changes to your programme or, in very exceptional circumstances, to cancel your programme. The University will take reasonable steps to minimise any adverse effect of the changes, which may include offering you the opportunity to transfer to another suitable module or programme. The University will use reasonable endeavours to deliver programmes/courses and other services in accordance with the descriptions provided.

Our Student Protection Plan explains the action (including student notification and consultation) which we will take in the event of substantial course change or closure.

The University shall not be liable to any person for any failure or delay in performing its obligations in the event that the University is unable to deliver programmes of study, research opportunities and other services or facilities described due to any cause beyond its reasonable control which will include, but not be limited to: any governmental or local authority action; industrial action that is not within the capacity of the University to resolve; civil and/or international commotion; national emergencies, including health epidemics; failure of public utilities or transport systems/networks (including, for example, power failure or cyber attack); terrorist attack or threat of terrorist attack; fire; flood; war; act of God.

Where such events outside our control occur, we will notify you and will take all reasonable steps to minimise the resultant disruption to those applicants or students who are affected. Actions which the University may take to minimise any adverse effects include, but are not limited to, alternative forms of teaching delivery and/or location, alternative forms of assessment, substitutions for teaching staff, modifications to the course content, or offering you the opportunity to transfer to another suitable module or programme. Where, as a result of events outside our control it is necessary to cease to deliver a programme, the University will follow its Student Protection Plan.