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The main entrance to the Palatine Centre

Ask us a question

Check out our Online FAQs for answers to a wide range of questions about studying at Durham.

You can contact us by clicking through to one of our dedicated Ask Us pages below, where you'll find our Ask Us enquiry forms, and we'll get back to you as soon as possible. 

 

Please note: undergraduate applicants only

From 8am on Tuesday 28 July we will be observing the UCAS Embargo.  If your enquiry relates to your examination results, we may be unable to answer you until the embargo lifts, at 8am on Thursday 13 August.

Our phone line opening times for Results Day (13 August) will be:

  • 13 August: 8am – 6pm BST (GMT+1)
  • 14 August: 9am – 5pm BST (GMT+1)
  • 17 August - 25 September: 10am – 4pm BST (GMT+1)

During this time, the Ask Us enquiry form will be closed from 5pm on 12 August and will reopen at 9am on 17 August.

 

To help us answer your query, please select from the options below

I'm an international student

If you are an international student, you can contact us on our dedicated Ask Us page.
Students admiring Durham City with Cathedral in background

I'm a home student

If you are a home student, you can contact us on our dedicated Ask Us page.
Groups of students sitting and standing on grass with Durham Cathedral in the background

Questions about College allocation or membership

Discover more about our College allocation, membership, and accommodation and catering costs.
One of the college signpost located around the grounds

Fee status

If you aren't sure whether you are a home or an international student, you can find out more from UKCISA (UK Council for International Student Affairs).  

UK Council for International Student Affairs

We're committed to providing a high-quality enquiries service to applicants, prospective applicants, and their parents, teachers, agents, and other supporters. However, we also recognise our duty to ensure the safety and welfare of our staff. Take a look at our Code of Conduct for Enquirers with our expectations for those using our enquiries service.